At Seasick Clothing Co, we love our customers, and we want them to be 100% happy with their purchase!
We’ve made our return and exchange policy as easy as possible!
Replacement Orders (within 5 days of delivery)
Oops! Somewhere along we may we made a mistake. Don’t worry, we’ll take care of that for you if any of the following are the case:
1. The product is faulty. If your shirt has any holes, stains or a manufacturing defect.
2. If you received the wrong product from what you ordered.
Simply email the Captain: email@example.com, and be sure to include:
1. Your order number
2. Description of the issue
3. Photo(s) of the issue.
Size Issues (within 5 days of delivery)
We get it, ordering clothing on the Internet can be a little risky, size wise. So to make things easy, we do offer exchanges. All items must be unworn, unwashed and free from smoke, deoderant and food stains.
Simply contact the Captain, firstname.lastname@example.org, with a description. We’ll provide an address for you to ship the return item to. You pick up the shipping to get it back to us, and we pay for the shipping to get the new item back to you!
Straight Returns (within 5 days of delivery)
If you’ve received an item you aren’t completely satisfied with, please email the Captain: email@example.com, because we can help with that!
All returned items must be unworn, unwashed and free from smoke, deoderant, food stains, etc. You’ll receive an address to ship the product to, and within 1-3 days of us receiving the item, provided the product is in new condition, we’ll issue you a full refund minus the original shipping cost.
Incorrect Address, lost of misdirected.
Seasick Clothing is not responsible for incorrectly provided addresses that result in lost or misdirected packages. If packages are returned to us for any reason and need to be reshipped there is a $5 reshipment fee AND the cost of the shipment. Seasick Clothing is not responsible for 3rd party delivery delays or lost packages. Seasick Clothing will provide a tracking when available but it is up to the seller to track down or contact local postal service to track any lost or delayed packages.
Orders can be updated when in status as NEW. Once the orders have gone into PROCESSING they can not be edited or canceled.